All Online items basic ship from our warehouse outside of custom. We calculate Duty VAT, Taxes, etc. in accordance with the laws and import regulations of the destination country. These fees are usually based on destination, item type, and country of origin, manufacture or assembly.
After ordering a product from Saras Fashion a confirmation email will be sent to the email provided. The moment your order is shipped a second email will be sent out with expected delivery date.
Due to the nature of the fashion industry depending on the product you ordered delivery times will vary especially if there are any requested modifications. These delivery times will be shown in the second email.. If there are any schedule updates you will be informed within 48 hours.
We also provide a tracking detail information after orders shipped.
Return Process (Online Orders)
To initiate your return and receive a RMA #, please email our support and include the following information:
Specify whether your request is a Return or an Exchange.
If Returning, please specify:
- Designer Name
- Style Number
- Size Requested
- Wear Date